1. Check-in time is at 12 pm, and check-out time is at 11 am. Early check-ins and late check-outs can only be accommodated based on availability. Our Guest Relationship Manager will be able to confirm availability 12hrs prior.
   
   
2. Minimum age of the primary guest must be at least 18 years.
   
   
3. As per government regulations, it is mandatory for all the guests to carry a valid photo identity card and address proof at the time of check-in. (PAN cards are not accepted). We would not be able to proceed with the check-in without these documents and would consider the booking as “no show” (no refund possible).
   
   
4. 100% refund if the cancellation is done 30 days before the check-in date
   
   
5. 50% refund if the cancellation is done within 15 days of the check-in date
   
   
6. No refund within 7 days of check-in date
   
   
7. We deduct bank charges/ transaction fees, if any, from the amount refunded (depending on the method of payment). The refund will reflect within 15 working days in your bank account.